Store Driver

Advance Auto Parts•Lillington, NC

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, while also supporting store operations and customer service. The role includes collecting returns and cores, delivering sales flyers, collecting payments on credit accounts, and building customer relationships. Drivers also help maintain store cleanliness and inventory, support sales through upselling and cross-selling, and assist walk-in customers with parts and service recommendations. The position requires safe driving, customer communication, basic math and document-reading skills, and the ability to use delivery and inventory systems. The employee must have a valid driver's license with an acceptable driving record and a high school diploma or equivalent. Automotive parts experience is preferred. The role is predominantly performed walking or standing, usually indoors, with occasional outdoor work and exposure to varied weather and other workplace hazards. Physical tasks include handling and moving items up to 50 pounds frequently and up to 100 pounds occasionally with assistance.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to drive safely and navigate routes.
  • Ability to use a delivery board system.
  • Ability to locate and stock parts, with safety knowledge and skills.
  • Ability to operate inventory systems and store equipment.
  • Sales aptitude and customer-service orientation.
  • Ability to identify customer needs and recommend solutions.
  • Ability to speak and write English and communicate effectively with customers, peers, and leadership.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic math accurately using whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Confidence engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.
  • Ability to meet the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience.
  • Spanish language skills.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers while promoting current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share delivery-related insights with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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