Store Driver
About The Position
The Store Driver picks, stages, and safely delivers parts to professional customers, while also collecting returns, cores, and payments on credit accounts. The role promotes current sales and loyalty programs, builds relationships with customers, and shares delivery-related insights with the CPP. It also supports store sales and operations through customer assistance, stocking, inventory tasks, and maintaining store cleanliness. The employee is usually working inside but occasionally works outdoors in varying weather conditions, including when installing batteries or wiper blades. The role may involve exposure to moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical shock risks, explosives, and vibration. Noise is usually moderate. Physical tasks include walking and standing predominantly, handling and feeling objects, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling. The employee frequently lifts or moves up to 50 pounds and occasionally lifts or moves up to 100 pounds with assistance. Reasonable accommodation may be available to perform the essential functions.
Requirements
- High school diploma or equivalent.
- Valid driver's license with an acceptable driving record.
- Ability to drive safely and navigate effectively.
- Ability to use a delivery board system.
- Friendly and persuasive communication skills.
- Ability to locate and stock parts, with safety knowledge and skills.
- Ability to operate inventory systems for back stock and store equipment.
- Sales aptitude and customer service orientation.
- Ability to identify customer needs and recommend solutions.
- Ability to speak and write English, communicate effectively, and build strong relationships with customers, peers, and leadership.
- Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Ability to perform basic math accurately, including addition, subtraction, multiplication, and division using whole numbers, common fractions, and decimals.
- Ability to work an assortment of days, evenings, and weekends as needed.
- Confidence engaging customers and promoting products.
- Willingness to learn about new products and sales techniques.
- Ability to meet the physical demands of the role, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.
Nice To Haves
- Spanish language skills.
- Automotive parts experience is preferred.
Responsibilities
- Pick, stage, and safely deliver parts to professional customers.
- Pick up returns and cores.
- Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
- Collect payments on credit accounts daily.
- Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights learned during deliveries.
- Assist in upselling and cross-selling products to increase average transaction value.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
- Perform general stocking, including truck stocking, back stock, and cycle counts.
- Maintain knowledge of product inventory and new arrivals to assist with sales.
- Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
