Store Driver

Advance Auto Parts•Garner, NC

23d

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, collects returns and cores, and distributes sales flyers while promoting current offers and loyalty programs. The role also includes collecting payments from credit accounts and building relationships with MainStreet and National Pro customers, sharing delivery insights with the CPP, and supporting sales through upselling, cross-selling, and customer recommendations. The Store Driver helps maintain store cleanliness, stocks merchandise and delivery trucks, performs back-stock duties and cycle counts, and stays informed about inventory and new arrivals. The position also serves walk-in customers by understanding their needs and recommending appropriate parts or services. The employee may be assigned other duties as needed.

Requirements

Have a valid driver's license and an acceptable driving record.
Have a high school diploma or equivalent.
Speak and write English and communicate effectively with customers, peers, and leadership.
Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Use basic math accurately, including whole numbers, common fractions, and decimals.
Be able to work an assortment of days, evenings, and weekends as needed.
Demonstrate safe driving and navigation ability.
Be able to use a delivery board system, inventory systems, and store equipment.
Demonstrate friendly and persuasive communication, customer-service orientation, and sales aptitude.
Be able to locate and stock parts and apply safety knowledge and skills.
Identify customer needs and recommend solutions.
Be confident engaging customers and promoting products, and willing to learn about new products and sales techniques.
Meet the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

Automotive parts experience.
Spanish language skills.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Deliver weekly and monthly sales flyers while promoting current sales and loyalty programs.
Collect payments from credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers, and share delivery insights with the CPP.
Assist with upselling and cross-selling products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Perform general stocking, including truck stocking, back stock, and cycle counts.
Maintain knowledge of product inventory and new arrivals to support sales.
Engage walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.