Store Driver

Advance Auto Parts•Katy, TX

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, while also collecting returns and cores and delivering sales flyers. The role promotes current sales and loyalty programs, collects payments on credit accounts, and builds relationships with customers by sharing delivery-related insights with the CPP. It also supports sales through upselling and cross-selling, assists walk-in customers, and helps maintain inventory and store cleanliness. The position includes general stocking, cycle counts, and keeping up to date on products and new arrivals. The employee may be assigned other duties as needed. The role requires safe driving, effective customer communication, knowledge of safety practices, and the ability to use delivery and inventory systems and store equipment. The employee must be able to work an assortment of days, evenings, and weekends as needed. Work is usually indoors, with occasional outdoor tasks and exposure to weather and other workplace hazards.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to drive safely and navigate effectively.
  • Ability to use a delivery board system.
  • Friendly, persuasive, and effective communication skills; ability to build relationships with customers, peers, and leadership.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
  • Ability to locate and stock parts, and knowledge of safety practices.
  • Ability to operate inventory systems and store equipment.
  • Sales aptitude and customer-service orientation, including identifying customer needs and recommending solutions.
  • Ability to speak and write English.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Confidence in engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.
  • Ability to meet the stated physical demands, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers while promoting current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share delivery-related insights with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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