Store Driver

Advance Auto Parts•Exton, PA

About The Position

The Store Driver picks, stages, and safely delivers automotive parts to professional customers, picks up returns and cores, and promotes current sales and loyalty programs. The role also includes collecting on credit accounts, building relationships with customers, sharing delivery insights with the CPP, and assisting with upselling and cross-selling. Drivers help maintain store cleanliness, stock merchandise, conduct cycle counts, learn about inventory and new arrivals, and assist walk-in customers with product and service recommendations. Other duties may be assigned.

Requirements

  • Valid driver's license with an acceptable driving record.
  • High school diploma or equivalent.
  • Ability to drive safely and navigate routes.
  • Ability to use a delivery board system.
  • Ability to communicate effectively and build relationships with customers, peers, and leadership.
  • Ability to speak and write English.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic arithmetic accurately, including working with whole numbers, fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Ability to locate and stock parts, use inventory systems and store equipment, and follow safety practices.
  • Customer service orientation and sales aptitude, including confidence engaging customers and promoting products.
  • Ability to identify customer needs and recommend solutions.
  • Willingness to learn about new products and sales techniques.

Nice To Haves

  • Automotive parts experience.
  • Spanish language skills.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off sales flyers and promote current sales and loyalty programs.
  • Collect on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and share insights with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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