Store Driver
About The Position
The Store Driver picks, stages, and safely delivers automotive parts to professional customers, collects returns and cores, and distributes sales flyers while promoting sales and loyalty programs. The role also includes collecting payments on credit accounts, building relationships with customers, providing customer insights to the CPP, and supporting sales through upselling and cross-selling. Drivers help maintain store cleanliness, stock merchandise, perform cycle counts, maintain product knowledge, and assist walk-in customers with parts and service recommendations. Other duties may be assigned. The position requires safe driving, customer-focused communication, sales aptitude, familiarity with inventory and delivery systems, and the ability to perform physical tasks associated with store and delivery work. The employee generally works indoors but may occasionally work outdoors in varying weather conditions.
Requirements
- Ability to drive safely and navigate effectively.
- Ability to use a delivery board system.
- Friendly, persuasive communication skills and the ability to build strong relationships with customers, peers, and leadership.
- Ability to locate and stock parts, with safety knowledge and skills.
- Ability to operate inventory systems and store equipment.
- Sales aptitude and a customer-service orientation.
- Ability to identify customer needs and recommend solutions.
- Ability to speak and write English; Spanish is a plus.
- Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Ability to perform basic math accurately, including calculations with whole numbers, fractions, and decimals.
- Ability to work an assortment of days, evenings, and weekends as needed.
- Confidence engaging customers and promoting products.
- Willingness to learn about new products and sales techniques.
- High school diploma or equivalent.
- Valid driver's license with an acceptable driving record.
Nice To Haves
- Automotive parts experience is preferred.
- Spanish language skills are a plus.
Responsibilities
- Pick, stage, and safely deliver parts to professional customers.
- Pick up returns and cores.
- Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
- Collect payments on credit accounts daily.
- Build and maintain relationships with MainStreet and National Pro customers and provide the CPP with insights gained during deliveries.
- Assist in upselling and cross-selling products to increase average transaction value.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
- Stock merchandise, including truck stock and back stock, and perform cycle counts.
- Maintain knowledge of product inventory and new arrivals to assist with sales.
- Engage walk-in customers, understand their needs, and recommend appropriate parts or services.
- Perform other duties as assigned.
Benefits
- Comprehensive health and wellness benefits program for team members and their families.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
