Store Driver

Advance Auto Parts•Lewisville, TX

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, collects returns and cores, and delivers sales flyers while promoting current sales and loyalty programs. The role also includes collecting payments on credit accounts, building relationships with customers, sharing delivery insights with the CPP, and supporting sales through upselling and cross-selling. In addition to driving, the employee helps maintain store cleanliness, stocks merchandise, performs cycle counts, stays informed about inventory and new products, and assists walk-in customers with product and service recommendations. The position requires safe driving, customer-service and sales skills, basic math and reading abilities, and the ability to work varying days, evenings, and weekends as needed.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to drive safely and navigate routes.
  • Ability to use a delivery board system.
  • Friendly and persuasive communication skills and the ability to build strong customer relationships.
  • Ability to locate and stock parts and knowledge of safety practices.
  • Ability to operate inventory systems and store equipment.
  • Sales aptitude and customer-service orientation, including the ability to identify customer needs and recommend solutions.
  • Ability to speak and write English and communicate effectively with customers, peers, and leadership.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic math accurately using whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Confidence engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.
  • Ability to meet the described physical demands, with or without reasonable accommodation.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly and monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and share delivery insights with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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