Store Driver
About The Position
The Store Driver safely picks, stages, and delivers parts to professional customers, picks up returns and cores, and distributes sales flyers while promoting current sales and loyalty programs. The role includes collecting payments on credit accounts and building relationships with MainStreet and National Pro customers, sharing delivery-related insights with the CPP, and helping increase sales through upselling and cross-selling. The driver also maintains store cleanliness, stocks merchandise and delivery trucks, performs back-stock work and cycle counts, keeps current on inventory and new products, and assists walk-in customers with product or service recommendations. The role requires safe driving, customer communication, basic math and reading skills, and the ability to work an assortment of days, evenings, and weekends as needed.
Requirements
- High school diploma or equivalent.
- Valid driver's license with an acceptable driving record.
- Speak and write English and communicate effectively with customers, peers, and leadership.
- Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
- Work an assortment of days, evenings, and weekends as needed.
- Safely drive and navigate, use a delivery board system, and locate and stock parts.
- Communicate in a friendly and persuasive manner and build strong customer relationships.
- Operate inventory systems and store equipment.
- Demonstrate sales aptitude, customer service orientation, and the ability to identify customer needs and recommend solutions.
- Lift and/or move up to 50 pounds frequently and up to 100 pounds occasionally with assistance.
- Meet the role's physical demands, including walking or standing predominantly; talking and hearing; handling objects; reaching; climbing or balancing; and stooping, kneeling, crouching, or crawling.
Nice To Haves
- Automotive parts experience.
- Spanish language skills.
- Willingness to learn about new products and sales techniques.
Responsibilities
- Pick, stage, and safely deliver parts to professional customers.
- Pick up returns and cores.
- Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
- Collect payments from credit accounts daily.
- Build and maintain relationships with MainStreet and National Pro customers and provide the CPP with insights learned during deliveries.
- Upsell and cross-sell products to increase average transaction value.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
- Stock merchandise, including truck stocking and back stock, and perform cycle counts.
- Maintain knowledge of product inventory and new arrivals to assist with sales.
- Engage walk-in customers to understand their needs and recommend appropriate parts or services.
- Perform other duties as assigned.
Benefits
- Comprehensive health and wellness benefits program.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
