Store Driver

Advance Auto Parts•Lilburn, GA

16d

About The Position

The Store Driver safely picks, stages, and delivers parts to professional customers, collects returns and cores, and supports sales and customer service during deliveries and in the store. The role also includes distributing sales flyers, collecting payments on credit accounts, maintaining customer relationships, providing customer insights to the CPP, and assisting with upselling and cross-selling. Store Drivers help maintain store cleanliness, stock merchandise, perform cycle counts, and stay knowledgeable about inventory and new arrivals. They engage with walk-in customers to understand their needs and recommend suitable parts or services. The position requires safe driving, effective communication, customer service and sales skills, and the ability to work varying days, evenings, and weekends as needed.

Requirements

Speak and write English and communicate effectively with customers, peers, and leadership.
Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
Be able to work an assortment of days, evenings, and weekends as needed.
Engage customers confidently and promote products.
Be willing to learn about new products and sales techniques.
Have a high school diploma or equivalent.
Have a valid driver's license with an acceptable driving record.
Demonstrate safe driving and navigation ability.
Be able to use a delivery board system.
Have friendly and persuasive communication skills.
Be able to locate and stock parts and demonstrate safety knowledge and skills.
Be able to operate inventory systems and store equipment.
Demonstrate sales aptitude and customer service orientation.
Be able to identify customer needs and recommend solutions.

Nice To Haves

Spanish language skills.
Automotive parts experience.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
Collect payments on credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights gathered during deliveries.
Assist in upselling and cross-selling products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Perform general stocking, including truck stocking, back stock, and cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.