Store Driver

Advance Auto Parts•Columbus, NC

15d

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers; picks up returns and cores; and delivers sales flyers while promoting current sales and loyalty programs. The role also includes collecting payments on credit accounts, building relationships with customers, sharing delivery insights with the CPP, and assisting with sales through upselling, cross-selling, and recommendations to walk-in customers. Drivers help maintain store cleanliness, stock inventory, conduct cycle counts, and stay informed about products and arrivals. The position requires safe driving, customer communication, basic sales and service skills, and the ability to work a variety of days, evenings, and weekends as needed. A high school diploma or equivalent and a valid driver's license with an acceptable driving record are required. Automotive parts experience is preferred.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
Safe driving and navigation ability.
Ability to use a delivery board system.
Friendly and persuasive communication skills.
Ability to locate and stock parts, with safety knowledge and skills.
Ability to operate inventory systems and store equipment.
Sales aptitude and customer service orientation.
Ability to identify customer needs and recommend solutions.
Ability to speak and write English, communicate effectively, and build strong relationships with customers, peers, and leadership.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Ability to use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, fractions, and decimals.
Ability to work an assortment of days, evenings, and weekends as needed.
Confidence engaging customers and promoting products.
Willingness to learn about new products and sales techniques.

Nice To Haves

Spanish language skills.
Automotive parts experience.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Drop off weekly or monthly sales flyers while promoting current sales and loyalty programs.
Collect payments on credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers, and share insights gained during deliveries with the CPP.
Assist in upselling and cross-selling products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Stock inventory, including truck stocking and back stock, and perform cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.