Store Driver

Advance Auto Parts•Statesville, NC

23d

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, while also supporting store operations and customer service. The role includes collecting returns, cores, and credit-account payments; distributing sales flyers; promoting sales and loyalty programs; and building relationships with customers while sharing delivery insights with the CPP. The driver also assists with sales, stocking, inventory maintenance, and store cleanliness, and helps walk-in customers identify suitable parts or services. The position requires safe driving, effective communication, customer engagement, basic math and document-reading skills, and the ability to use inventory systems and store equipment. Automotive parts experience is preferred. A high school diploma or equivalent and a valid driver's license with an acceptable driving record are required. The work is usually indoors, with occasional outdoor work in varying weather. Employees are predominantly walking or standing and must be able to perform the listed physical activities and lift or move items weighing up to 50 pounds frequently and up to 100 pounds occasionally with assistance.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
Ability to speak and write English and communicate effectively with customers, peers, and leadership.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Ability to perform basic arithmetic accurately, including addition, subtraction, multiplication, and division using whole numbers, common fractions, and decimals.
Ability to work an assortment of days, evenings, and weekends as needed.
Safe driving and navigation ability.
Ability to use the delivery board system.
Friendly and persuasive communication skills and ability to build strong customer relationships.
Ability to locate and stock parts and knowledge of safety practices.
Ability to operate inventory systems and store equipment.
Sales aptitude and customer-service orientation, including identifying customer needs and recommending solutions.
Confidence engaging customers and promoting products, and willingness to learn about new products and sales techniques.
Ability to walk or stand predominantly, talk and hear, handle or feel with hands and fingers, reach, climb or balance, and stoop, kneel, crouch, or crawl.
Ability to frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds with assistance.
Vision abilities including close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Nice To Haves

Automotive parts experience is preferred.
Spanish language skills are a plus.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
Collect payments from credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights gained during deliveries.
Assist in upselling and cross-selling products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Perform general stocking, including truck stocking, back stock, and cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.