Store Driver

Advance Auto Parts•Norwood, MA
•$18 - $20

About The Position

The Store Driver picks, stages, and safely delivers automotive parts to professional customers, collects returns and cores, and distributes sales flyers while promoting sales and loyalty programs. The role also includes collecting on credit accounts, building relationships with customers, sharing delivery insights with the CPP, and supporting sales through upselling and cross-selling. Store support duties include maintaining cleanliness, stocking merchandise, completing cycle counts, learning about inventory and new arrivals, and assisting walk-in customers with product or service recommendations. Other duties may be assigned. The position requires safe driving and navigation, effective customer communication, sales aptitude, and the ability to use delivery and inventory systems and store equipment. The employee must be able to work an assortment of days, evenings, and weekends as needed. Work is usually indoors, with occasional outdoor tasks and exposure to varied weather and other workplace hazards. Physical duties include predominantly walking or standing, handling and reaching, climbing or balancing, stooping, kneeling, crouching or crawling, and lifting up to 50 pounds frequently and up to 100 pounds occasionally with assistance.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to drive safely and navigate routes.
  • Ability to use a delivery board system, inventory systems, and store equipment.
  • Friendly, persuasive, and effective communication skills; ability to build relationships with customers, peers, and leadership.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic math using whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Confidence engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.
  • Ability to locate and stock parts and apply safety knowledge and skills.
  • Ability to identify customer needs and recommend solutions.
  • Ability to meet the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.
  • Ability to meet the stated vision requirements, including close, distance, and color vision, depth perception, and adjusting focus.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers while promoting current sales and loyalty programs.
  • Collect on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and provide the CPP with insights learned during deliveries.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stock and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.

Benefits

  • Comprehensive health and wellness benefits program for team members and their families.
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