Store Driver

Advance Auto Parts•Saint Francis, WI

About The Position

The Store Driver picks, stages, and safely delivers automotive parts to professional customers, and collects returns, cores, and payments on credit accounts. The role promotes sales and loyalty programs, builds relationships with customers, and shares delivery insights with the CPP. It also supports sales through upselling, cross-selling, assisting walk-in customers, and maintaining knowledge of inventory and new products. Additional store duties include maintaining cleanliness, stocking shelves and trucks, managing back stock, and conducting cycle counts. The position requires safe driving, effective customer communication, the ability to use delivery and inventory systems, and flexibility to work various days, evenings, and weekends. The work is usually indoors, with occasional outdoor duties and exposure to weather and other workplace hazards.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to drive safely and navigate delivery routes.
  • Ability to use a delivery board system, inventory systems, and store equipment.
  • Ability to locate and stock parts, with knowledge of safety practices.
  • Effective English speaking and writing skills; communicate effectively and build strong relationships with customers, peers, and leadership.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic arithmetic accurately, including calculations with whole numbers, common fractions, and decimals.
  • Ability to work various days, evenings, and weekends as needed.
  • Confidence engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.
  • Ability to perform the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience.
  • Spanish language skills.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Distribute weekly and monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments from credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights gathered during deliveries.
  • Upsell and cross-sell products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock trucks, maintain back stock, and conduct cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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