Store Driver

Advance Auto Parts•Winter Haven, FL

About The Position

The Store Driver safely picks, stages, and delivers parts to professional customers, picks up returns and cores, and delivers sales flyers while promoting sales and loyalty programs. The role also includes collecting payments on credit accounts, building relationships with customers, sharing delivery insights with the CPP, and supporting sales through upselling and cross-selling. Store Drivers help maintain store cleanliness, stock merchandise, perform cycle counts, learn about inventory and new arrivals, and assist walk-in customers with parts and service recommendations. Other duties may be assigned.

Requirements

  • Speak and write English; communicate effectively and build strong relationships with customers, peers, and leadership.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic arithmetic accurately, including whole numbers, fractions, and decimals.
  • Be able to work an assortment of days, evenings, and weekends as needed.
  • Engage customers confidently and promote products.
  • Be willing to learn about new products and sales techniques.
  • Have a valid driver's license with an acceptable driving record.
  • Have a high school diploma or equivalent.

Nice To Haves

  • Spanish language ability.
  • Automotive parts experience.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights learned while making deliveries.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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