Store Driver

Advance Auto Parts•Winston-Salem, NC

About The Position

The Store Driver safely delivers parts to professional customers, picks up returns and cores, and supports sales and store operations. The role includes promoting current sales and loyalty programs, collecting credit accounts, building customer relationships, sharing delivery insights with the CPP, and assisting with product upselling and cross-selling. Store support duties include maintaining cleanliness, stocking inventory, performing cycle counts, and learning about products and new arrivals. Drivers may also assist walk-in customers by identifying their needs and recommending parts or services. Employees must be able to work an assortment of days, evenings, and weekends as needed.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to speak and write English and communicate effectively and build strong relationships with customers, peers, and leadership.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Ability to safely drive and navigate and use a delivery board system.
  • Ability to locate and stock parts, use inventory systems and store equipment, and apply safety knowledge and skills.
  • Sales aptitude, customer-service orientation, and confidence engaging customers and promoting products.
  • Ability to identify customer needs and recommend solutions.
  • Willingness to learn about new products and sales techniques.
  • Ability to meet the described physical demands, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Distribute weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and provide the CPP with insights learned during deliveries.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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