Store Driver

Advance Auto Parts•Fort Mill, SC

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, picks up returns and cores, and supports sales and customer service. The role promotes current sales and loyalty programs, collects on credit accounts, and builds relationships with MainStreet and National Pro customers while sharing delivery insights with the CPP. It also assists with upselling and cross-selling, maintains store cleanliness, stocks merchandise, performs cycle counts, keeps informed about inventory and new arrivals, and helps walk-in customers find appropriate parts or services. Other duties may be assigned. The position requires safe driving and navigation, use of a delivery board and inventory systems, effective customer communication, sales aptitude, and the ability to locate and stock parts. A valid driver's license with an acceptable driving record and a high school diploma or equivalent are required. Automotive parts experience is preferred. The work involves frequent standing or walking, handling merchandise, and occasional outdoor tasks in varied weather.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to drive safely and navigate routes.
  • Ability to use a delivery board system and operate inventory systems and store equipment.
  • Ability to locate and stock parts, with safety knowledge and skills.
  • Friendly, persuasive communication and the ability to build strong relationships with customers, peers, and leadership.
  • Ability to speak and write English; Spanish is a plus.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic math accurately using whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Confidence engaging customers and promoting products, and willingness to learn about new products and sales techniques.
  • Ability to frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds with assistance.
  • Ability to walk or stand predominantly and to talk, hear, handle or feel objects, reach, climb or balance, and stoop, kneel, crouch, or crawl.
  • Required vision abilities include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Nice To Haves

  • Automotive parts experience.
  • Spanish language skills.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and provide the CPP with insights learned during deliveries.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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