Store Driver
About The Position
The Store Driver safely delivers parts to professional customers and picks up returns and cores. The role also supports store operations, sales, and customer service by promoting current sales and loyalty programs, collecting payments on credit accounts, maintaining customer relationships, stocking inventory, and assisting walk-in customers. The employee may be assigned other duties as needed. The position requires safe driving and navigation, effective communication, customer service and sales skills, and the ability to use delivery and inventory systems and store equipment. Drivers must be able to work an assortment of days, evenings, and weekends as needed. Automotive parts experience is preferred. A high school diploma or equivalent and a valid driver's license with an acceptable driving record are required. The job involves predominantly walking or standing and requires handling parts and store tasks. Employees must frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds with assistance. Work is usually indoors, with occasional outdoor work in various weather conditions and occasional exposure to mechanical parts, heights, chemicals, electrical shock risk, explosives, and vibration. The noise level is usually moderate.
Requirements
- High school diploma or equivalent.
- Valid driver's license with an acceptable driving record.
- Speak and write English; communicate effectively and build strong relationships with customers, peers, and leadership.
- Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
- Work an assortment of days, evenings, and weekends as needed.
- Demonstrate safe driving and navigation ability.
- Use a delivery board system, inventory systems, and store equipment.
- Locate and stock parts, with safety knowledge and skills.
- Demonstrate friendly and persuasive communication, sales aptitude, and customer-service orientation.
- Identify customer needs and recommend solutions.
- Engage customers confidently and promote products.
- Be willing to learn about new products and sales techniques.
- Meet physical demands including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.
Nice To Haves
- Spanish language skills.
- Automotive parts experience.
Responsibilities
- Pick, stage, and safely deliver parts to professional customers.
- Pick up returns and cores.
- Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
- Collect payments on credit accounts daily.
- Build and maintain relationships with MainStreet and National Pro customers, and share delivery-related insights with the CPP.
- Assist in upselling and cross-selling products to increase average transaction value.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
- Stock inventory, including truck stocking, back stock, and cycle counts.
- Maintain knowledge of product inventory and new arrivals to assist with sales.
- Engage walk-in customers to understand their needs and recommend appropriate parts or services.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
