Store Driver

Advance Auto Parts•Richmond, TX

About The Position

The Store Driver safely delivers parts to professional customers, picks up returns and cores, and supports store sales and operations. The role also involves promoting current sales and loyalty programs, collecting payments from credit accounts, and building relationships with customers while sharing delivery insights with the CPP. Store Drivers assist customers with product recommendations and upselling, maintain store cleanliness, stock merchandise, perform cycle counts, and stay informed about inventory and new arrivals. The role requires safe driving, customer service and sales skills, physical activity including lifting, and the ability to work an assortment of days, evenings, and weekends as needed.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Speak and write English and communicate effectively with customers, peers, and leadership.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Perform basic arithmetic accurately, including working with whole numbers, common fractions, and decimals.
  • Work an assortment of days, evenings, and weekends as needed.
  • Engage customers confidently and promote products.
  • Willingness to learn about new products and sales techniques.
  • Ability to drive safely and navigate routes.
  • Ability to use a delivery board system.
  • Friendly and persuasive communication skills.
  • Ability to locate and stock parts, with safety knowledge and skills.
  • Ability to operate inventory systems and store equipment.
  • Sales aptitude and customer-service orientation.
  • Ability to identify customer needs and recommend solutions.
  • Ability to walk or stand predominantly during work; talk and hear; handle or feel with hands and fingers; reach; climb or balance; and stoop, kneel, crouch, or crawl.
  • Frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds with assistance.
  • Required vision abilities include close, distance, and color vision, depth perception, and ability to adjust focus.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to pro customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments from credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share delivery insights with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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