Store Driver
About The Position
The Store Driver picks, stages, and safely delivers parts to professional customers; collects returns, cores, and payments on credit accounts; and promotes current sales and loyalty programs. The role builds relationships with customers and shares delivery-related insights with the CPP. It also supports store sales and operations by assisting customers, recommending products or services, maintaining inventory and stocking, and keeping the store clean. The employee must have a valid driver's license with an acceptable driving record and meet the physical and work-environment demands of the job, with or without reasonable accommodation.
Requirements
- High school diploma or equivalent.
- Valid driver's license with an acceptable driving record.
- Ability to speak and write English, communicate effectively, and build strong relationships with customers, peers, and leadership.
- Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Ability to use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
- Ability to work an assortment of days, evenings, and weekends as needed.
- Ability to engage customers confidently and promote products.
- Willingness to learn about new products and sales techniques.
- Ability to drive safely and navigate routes.
- Ability to use a delivery board system.
- Friendly and persuasive communication skills.
- Ability to locate and stock parts, with safety knowledge and skills.
- Ability to operate inventory systems for back stock and store equipment.
- Sales aptitude and customer service orientation.
- Ability to identify customer needs and recommend solutions.
- Ability to perform the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.
Nice To Haves
- Automotive parts experience.
- Spanish language ability.
Responsibilities
- Pick, stage, and safely deliver parts to professional customers.
- Pick up returns and cores.
- Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
- Collect payments on credit accounts daily.
- Build and maintain relationships with MainStreet and National Pro customers and provide the CPP with insights learned during deliveries.
- Assist with upselling and cross-selling products to increase average transaction value.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
- Perform general stocking, including truck stocking, back stock, and cycle counts.
- Maintain knowledge of product inventory and new arrivals to assist with sales.
- Engage walk-in customers to understand their needs and recommend appropriate parts or services.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
