Store Driver

Advance Auto Parts•South Lyon, MI

27d

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, collects returns and cores, and supports customer relationships and sales during delivery routes. The role also performs store upkeep, stocking, cycle counts, and customer service for walk-in shoppers. The employee must meet the physical and work-environment demands described below, with or without reasonable accommodation.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
Ability to drive safely and navigate effectively.
Ability to use a delivery board system.
Ability to locate and stock parts, with safety knowledge and skills.
Ability to operate inventory systems and store equipment.
Friendly and persuasive communication, sales aptitude, and a customer-service orientation.
Ability to identify customer needs and recommend solutions.
Speak and write English and communicate effectively with customers, peers, and leadership; Spanish is a plus.
Ability to build strong relationships.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Ability to perform basic math accurately using whole numbers, common fractions, and decimals.
Ability to work an assortment of days, evenings, and weekends as needed.
Confidence in engaging customers and promoting products.
Willingness to learn about new products and sales techniques.
Ability to walk or stand predominantly during work and to talk, hear, handle or feel objects, reach, climb or balance, and stoop, kneel, crouch, or crawl.
Ability to frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds with assistance.
Required vision abilities include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Nice To Haves

Automotive parts experience is preferred.
Spanish language skills are a plus.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
Collect payments from credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers, and share delivery insights with the CPP.
Assist with upselling and cross-selling products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Stock merchandise, including truck stocking, back stock, and cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.