Store Driver
About The Position
The Store Driver safely delivers parts to professional customers, picks up returns and cores, and supports sales by distributing promotional flyers and promoting current sales and loyalty programs. The role also includes collecting payments from credit accounts, building relationships with customers, sharing delivery insights with the CPP, and assisting with upselling and cross-selling. In the store, the driver helps maintain cleanliness, stocks merchandise and delivery trucks, completes back-stock tasks and cycle counts, and stays informed about inventory and new arrivals. The driver also assists walk-in customers by identifying their needs and recommending appropriate parts or services. Other duties may be assigned. The role requires safe driving and navigation, effective customer communication, sales and service skills, and the ability to locate and stock parts and operate inventory systems and store equipment. The employee is predominantly walking or standing and works mostly indoors, with occasional outdoor work and exposure to varied conditions and hazards.
Requirements
- High school diploma or equivalent.
- Valid driver's license with an acceptable driving record.
- Ability to drive safely and navigate effectively.
- Ability to use a delivery board system.
- Friendly and persuasive communication skills.
- Ability to locate and stock parts, with safety knowledge and skills.
- Ability to operate inventory systems for back stock and store equipment.
- Sales aptitude and customer-service orientation.
- Ability to identify customer needs and recommend solutions.
- Ability to speak and write English and communicate effectively with customers, peers, and leadership.
- Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
- Ability to work an assortment of days, evenings, and weekends as needed.
- Confidence in engaging customers and promoting products.
- Willingness to learn about new products and sales techniques.
- Ability to meet the physical demands of the job, with or without reasonable accommodation, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.
Nice To Haves
- Automotive parts experience is preferred.
- Spanish-language ability is a plus.
Responsibilities
- Pick, stage, and safely deliver parts to professional customers.
- Pick up returns and cores.
- Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
- Collect payments from credit accounts daily.
- Build and maintain relationships with MainStreet and National Pro customers and provide the CPP with insights gained during deliveries.
- Assist in upselling and cross-selling products to increase average transaction value.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
- Perform general stocking, including truck stocking, back stock, and cycle counts.
- Maintain knowledge of product inventory and new arrivals to assist with sales.
- Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
- Perform other duties as assigned.
Benefits
- Comprehensive health and wellness benefits program for team members and their families.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
