Store Driver

Advance Auto Parts•Anderson, IN

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, collects returns and cores, and supports store operations and sales. The role includes promoting current sales and loyalty programs, collecting payments from credit accounts, and maintaining relationships with customers while sharing delivery insights with the CPP. The Store Driver also helps maintain store cleanliness and inventory, assists walk-in customers, and recommends products or services based on customer needs. The position involves working a varied schedule that may include days, evenings, and weekends. Employees are predominantly walking or standing and must be able to perform the listed physical duties, with or without reasonable accommodation. Work is usually indoors, with occasional outdoor work and exposure to various workplace conditions.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Speak and write English and communicate effectively with customers, peers, and leadership.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Ability to safely drive and navigate, use a delivery board system, locate and stock parts, operate inventory systems and store equipment, and follow safety practices.
  • Ability to communicate in a friendly and persuasive manner, build strong customer relationships, and engage customers in promoting products.
  • Sales aptitude and customer-service orientation, including identifying customer needs and recommending solutions.
  • Willingness to learn about new products and sales techniques.
  • Ability to meet the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly and monthly sales flyers while promoting current sales and loyalty programs.
  • Collect payments from credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share delivery insights with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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