Store Driver

Advance Auto Parts•Madison Heights, MI

About The Position

The Store Driver safely picks, stages, and delivers parts to professional customers; picks up returns and cores; delivers sales flyers; and collects payments on credit accounts. The role builds relationships with customers and shares delivery-related insights with the CPP, supports sales through upselling and cross-selling, assists walk-in customers, and helps maintain store cleanliness, stock, and product knowledge. Other duties may be assigned. The employee is predominantly walking or standing and performs work mainly indoors, with occasional outdoor tasks and exposure to varying weather. The role involves lifting and moving materials, including loads up to 50 pounds frequently and up to 100 pounds occasionally with assistance.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to drive safely and navigate.
  • Ability to use a delivery board system.
  • Ability to locate and stock parts and operate inventory systems and store equipment.
  • Knowledge of safety practices.
  • Friendly and persuasive communication, customer service orientation, and sales aptitude.
  • Ability to identify customer needs and recommend solutions.
  • Speak and write English and communicate effectively with customers, peers, and leadership.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic arithmetic accurately with whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Confidence engaging customers and promoting products, and willingness to learn about new products and sales techniques.
  • Ability to meet the described physical demands, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly and monthly sales flyers while promoting current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and provide the CPP with insights learned during deliveries.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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