Store Driver

Advance Auto Parts•Sevierville, TN

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, picks up returns and cores, and supports sales by distributing promotional materials and encouraging participation in current sales and loyalty programs. The role also includes collecting credit accounts, building customer relationships, sharing delivery insights with the CPP, and identifying opportunities to upsell and cross-sell. Store support duties include maintaining cleanliness, stocking and counting inventory, learning about products and new arrivals, and assisting walk-in customers with parts or service recommendations. Other duties may be assigned.

Requirements

  • Have safe driving and navigation ability.
  • Be able to use a delivery board system.
  • Communicate in a friendly and persuasive manner and build strong relationships with customers, peers, and leadership.
  • Be able to locate and stock parts and demonstrate safety knowledge and skills.
  • Be able to operate inventory systems and store equipment.
  • Have sales aptitude and a customer-service orientation, including the ability to identify customer needs and recommend solutions.
  • Speak and write English; Spanish is a plus.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Be able to work an assortment of days, evenings, and weekends as needed.
  • Be confident engaging customers and promoting products, and willing to learn about new products and sales techniques.
  • Have a high school diploma or equivalent.
  • Have a valid driver's license with an acceptable driving record.
  • For applicants in Tennessee, have a valid F endorsement on the driver's license.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and share delivery insights with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock inventory, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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