Store Driver

Advance Auto Parts•Franklin, TN

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers; collects returns and cores; and supports customer relationships and sales. The role also includes store maintenance, stocking, inventory tasks, and helping walk-in customers identify appropriate parts or services. Drivers must have a valid driver's license with an acceptable driving record. Applicants in Tennessee must have a valid F-endorsement on their driver's license.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record; Tennessee applicants must have a valid F-endorsement on their license.
  • Ability to drive safely and navigate routes.
  • Ability to use a delivery board system, inventory systems, and store equipment.
  • Friendly, persuasive communication; ability to communicate effectively and build relationships with customers, peers, and leadership.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic arithmetic accurately, including operations with whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Confidence engaging customers and promoting products; willingness to learn about new products and sales techniques.
  • Ability to locate and stock parts, with safety knowledge and skills.
  • Sales aptitude, customer-service orientation, and ability to identify customer needs and recommend solutions.
  • Ability to perform the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers while promoting current sales and loyalty programs.
  • Collect payments from credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and share delivery-related insights with the CPP.
  • Assist with upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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