Store Driver

Advance Auto Parts•Horn Lake, MS

27d

About The Position

The Store Driver safely delivers parts to professional customers, picks up returns and cores, and supports store sales and operations. The role also serves walk-in customers, promotes products and loyalty programs, maintains customer relationships, and helps keep the store clean, stocked, and organized. The employee must meet the physical and environmental demands described, with or without reasonable accommodation.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
Ability to drive safely and navigate routes.
Ability to use a delivery board system.
Friendly and persuasive communication skills; ability to communicate effectively and build strong relationships with customers, peers, and leadership.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Ability to perform basic arithmetic accurately using whole numbers, fractions, and decimals.
Ability to locate and stock parts and knowledge of safety practices.
Ability to use inventory systems for back stock and operate store equipment.
Sales aptitude and customer service orientation, including identifying customer needs and recommending solutions.
Ability to speak and write English; Spanish is a plus.
Ability to work an assortment of days, evenings, and weekends as needed.
Confidence engaging customers and promoting products, and willingness to learn about new products and sales techniques.
Ability to meet the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

Automotive parts experience is preferred.
Spanish language skills are a plus.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Deliver weekly and monthly sales flyers while promoting current sales and loyalty programs.
Collect payments on credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers and share insights from deliveries with the CPP.
Assist with upselling and cross-selling to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Stock merchandise, including truck stocking and back stock, and perform cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.