Store Driver
About The Position
The Store Driver picks, stages, and safely delivers automotive parts to professional customers, and picks up returns and cores. The role also supports sales by distributing promotional materials, collecting payments on credit accounts, promoting loyalty programs, and identifying opportunities to upsell and cross-sell. Drivers build relationships with professional customers and share delivery-related insights with the CPP. In addition to driving, the position helps maintain store operations by keeping the store clean, stocking merchandise, conducting cycle counts, and staying informed about inventory and new arrivals. The driver also assists walk-in customers by understanding their needs and recommending suitable parts or services. The work requires customer service and sales skills, safe driving, and the ability to perform physical tasks in a store and delivery environment.
Requirements
- High school diploma or equivalent.
- Valid driver's license with an acceptable driving record.
- Ability to drive safely and navigate delivery routes.
- Ability to use the delivery board system.
- Ability to locate and stock parts safely.
- Ability to operate inventory systems and store equipment.
- Effective, friendly, and persuasive communication skills; ability to build relationships with customers, peers, and leadership.
- Ability to speak and write English.
- Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Ability to use basic math accurately, including arithmetic with whole numbers, fractions, and decimals.
- Ability to work an assortment of days, evenings, and weekends as needed.
- Confidence engaging customers and promoting products.
- Willingness to learn about new products and sales techniques.
- Sales aptitude and customer-service orientation, including the ability to identify customer needs and recommend solutions.
- Ability to perform the physical demands of the job, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.
Nice To Haves
- Spanish language ability.
- Automotive parts experience is preferred.
Responsibilities
- Pick, stage, and safely deliver parts to professional customers.
- Pick up returns and cores.
- Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
- Collect payments on credit accounts daily.
- Build and maintain relationships with MainStreet and National Pro customers, and share delivery-related insights with the CPP.
- Assist with upselling and cross-selling products to increase average transaction value.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
- Stock merchandise, including truck stock and back stock, and perform cycle counts.
- Maintain knowledge of product inventory and new arrivals to assist with sales.
- Engage walk-in customers, understand their needs, and recommend appropriate parts or services.
- Perform other duties as assigned.
Benefits
- Comprehensive health and wellness benefits program for team members and their families.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
