Store Driver

Advance Auto Parts•Overland Park, KS

About The Position

The Store Driver safely picks, stages, and delivers parts to professional customers and picks up returns and cores. The role also supports sales by distributing flyers, promoting sales and loyalty programs, collecting on credit accounts, identifying upselling and cross-selling opportunities, and building relationships with customers. In addition to driving, the employee helps maintain store cleanliness, stocks and counts inventory, learns about products and arrivals, and assists walk-in customers with parts and service recommendations. The position requires a valid driver's license with an acceptable driving record, customer-focused communication, and the ability to perform physical tasks with or without reasonable accommodation.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to drive safely and navigate, and to use a delivery board system.
  • Ability to communicate effectively and build relationships with customers, peers, and leadership; English speaking and writing ability is required, while Spanish is a plus.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic arithmetic accurately, including operations with whole numbers, common fractions, and decimals.
  • Ability to locate and stock parts, operate inventory systems and store equipment, and apply safety knowledge and skills.
  • Sales aptitude, customer-service orientation, and ability to identify customer needs and recommend solutions.
  • Confidence in engaging customers and promoting products, and willingness to learn about new products and sales techniques.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Ability to meet the stated physical demands, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language ability is a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Distribute weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and share delivery-related insights with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock inventory, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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