Store Driver

Advance Auto Parts•High Point, NC

20d

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, while also supporting store operations and customer service. The role involves collecting returns and cores, distributing sales flyers, collecting payments on credit accounts, and building relationships with customers while sharing delivery-related insights with the CPP. The driver also assists with sales through upselling and cross-selling, helps walk-in customers find suitable parts or services, maintains product knowledge, and supports stocking, inventory, and store cleanliness. The job requires a valid driver’s license and an acceptable driving record. The employee generally works inside but may occasionally work outdoors in varying weather conditions and encounter other workplace hazards.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
Ability to drive safely and navigate routes.
Ability to use a delivery board system.
Friendly, persuasive communication skills and the ability to build relationships with customers, peers, and leadership.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Ability to perform basic arithmetic accurately using whole numbers, fractions, and decimals.
Ability to locate and stock parts and operate inventory systems and store equipment.
Knowledge of safety practices.
Sales aptitude and customer service orientation, including the ability to identify customer needs and recommend solutions.
Ability to speak and write English.
Ability to work an assortment of days, evenings, and weekends as needed.
Physical ability to walk or stand predominantly; talk and hear; handle or feel objects; reach; climb or balance; and stoop, kneel, crouch, or crawl.
Ability to frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds with assistance.
Vision abilities including close, distance, and color vision, depth perception, and ability to adjust focus.

Nice To Haves

Automotive parts experience is preferred.
Spanish language skills are a plus.
Willingness to learn about new products and sales techniques.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Distribute weekly or monthly sales flyers and promote current sales and loyalty programs.
Collect payments on credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers and share delivery insights with the CPP.
Assist in upselling and cross-selling products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Perform general stocking, including truck stocking, back stock, and cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.