Store Driver

Advance Auto Parts•Wilkesboro, NC

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, while also supporting store operations and customer service. The role includes collecting returns, cores, and payments on credit accounts; distributing sales flyers; and promoting sales and loyalty programs. Drivers build relationships with MainStreet and National Pro customers and share delivery-related insights with the CPP. The position also supports sales by identifying customer needs, recommending parts or services, and helping increase transaction value through upselling and cross-selling. Store duties include maintaining cleanliness, stocking inventory, completing cycle counts, and staying informed about product inventory and new arrivals. The employee may perform other duties as assigned.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to drive safely and navigate delivery routes.
  • Ability to use a delivery board system.
  • Ability to locate and stock parts safely.
  • Ability to operate inventory systems and store equipment.
  • Effective English speaking and writing skills; ability to communicate and build strong relationships with customers, peers, and leadership.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Basic math skills, including adding, subtracting, multiplying, and dividing with whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Confidence engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.
  • Sales aptitude and customer-service orientation, including identifying customer needs and recommending solutions.

Nice To Haves

  • Spanish language skills.
  • Prior automotive parts experience.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and share delivery-related insights with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock trucks and store inventory, manage back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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