Store Driver

Advance Auto Parts•Tazewell, VA
•$13 - $13

About The Position

The Store Driver safely picks, stages, and delivers parts to professional customers, while also picking up returns and cores. The role supports customer relationships and sales by distributing promotional materials, collecting payments on credit accounts, sharing customer insights with the CPP, and helping customers identify appropriate products and services. Store Drivers also assist with upselling and cross-selling, maintaining store cleanliness, stocking inventory, and keeping current on products and new arrivals. The role requires safe driving, customer service, communication, basic math, and the ability to work a variety of days, evenings, and weekends as needed. The position is predominantly performed indoors, with occasional work outdoors in varying weather conditions. It involves regular walking or standing and frequent lifting of up to 50 pounds; lifting up to 100 pounds may occur occasionally with assistance. Advance Auto Parts describes its benefits program as comprehensive and focused on Team Members' health and wellness.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to drive safely and navigate.
  • Ability to use a delivery board system.
  • Ability to locate and stock parts and knowledge of safety practices.
  • Ability to operate inventory systems and store equipment.
  • Sales aptitude and customer service orientation, including the ability to identify customer needs and recommend solutions.
  • Ability to communicate effectively and build relationships with customers, peers, and leadership.
  • Ability to speak and write English.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to accurately perform basic arithmetic using whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Confidence engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.
  • Ability to meet the physical demands of the role, with or without reasonable accommodation, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience.
  • Spanish language skills.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share insights gathered during deliveries with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.

Benefits

  • Comprehensive health and wellness benefits program for Team Members and their families.
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