Store Driver

Advance Auto Parts•Munfordville, KY

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers; collects returns, cores, and payments on credit accounts; and promotes sales and loyalty programs during deliveries. The role builds relationships with customers and shares delivery insights with the CPP. It also supports store operations through cleaning, stocking, cycle counts, inventory maintenance, and customer service, including recommending appropriate parts or services to walk-in customers.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Speak and write English and communicate effectively with customers, peers, and leadership; Spanish is a plus.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including arithmetic with whole numbers, common fractions, and decimals.
  • Work an assortment of days, evenings, and weekends as needed.
  • Demonstrate safe driving and navigation ability.
  • Use a delivery board system.
  • Communicate in a friendly and persuasive manner and build strong customer relationships.
  • Locate and stock parts, with safety knowledge and skills.
  • Operate inventory systems for back stock and store equipment.
  • Demonstrate sales aptitude, customer-service orientation, and ability to identify customer needs and recommend solutions.
  • Be confident engaging customers and promoting products, and willing to learn about new products and sales techniques.
  • Meet the physical requirements of the role, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language ability is a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly and monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments from credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights gathered during deliveries.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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