Store Driver

Advance Auto Parts•Baltimore, MD

23d•$15 - $16

About The Position

The Store Driver safely picks, stages, and delivers automotive parts to professional customers, picks up returns and cores, and delivers sales flyers while promoting current sales and loyalty programs. The role also includes collecting payments on credit accounts, building relationships with customers, sharing delivery insights with the CPP, and helping increase sales through upselling and cross-selling. Store duties include maintaining cleanliness, stocking merchandise, completing cycle counts, learning about inventory and new arrivals, and assisting walk-in customers with product or service recommendations. Other duties may be assigned. The position requires safe driving and navigation, effective communication, customer service and sales aptitude, familiarity with inventory systems and store equipment, and the ability to locate and stock parts. Employees should be willing to learn about new products and sales techniques and able to work a variety of days, evenings, and weekends as needed. A valid driver's license and acceptable driving record are required. A high school diploma or equivalent is required; automotive parts experience is preferred. Work is usually indoors, with occasional outdoor work in varying weather. The role may involve exposure to moving mechanical parts, heights, chemicals, electrical shock risks, explosives, and vibration. Employees are predominantly walking or standing and must be able to perform the listed physical activities, including frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds with assistance.

Requirements

Valid driver's license with an acceptable driving record.
High school diploma or equivalent.
Safe driving and navigation ability.
Ability to use a delivery board system.
Effective, friendly, and persuasive communication skills and the ability to build relationships with customers, peers, and leadership.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
Ability to locate and stock parts and operate inventory systems and store equipment.
Sales aptitude, customer service orientation, and ability to identify customer needs and recommend solutions.
Confidence engaging customers and promoting products.
Willingness to learn about new products and sales techniques.
Ability to work a variety of days, evenings, and weekends as needed.
Ability to perform the described physical demands, with or without reasonable accommodation.

Nice To Haves

Automotive parts experience.
Spanish language skills.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
Collect payments on credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers and provide the CPP with insights learned during deliveries.
Assist in upselling and cross-selling products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Stock merchandise, including truck stocking and back stock, and perform cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.