Store Driver
About The Position
The Store Driver picks, stages, and safely delivers parts to professional customers, and collects returns, cores, and payments on credit accounts. The role promotes sales and loyalty programs, builds customer relationships, and shares insights from deliveries with the CPP. The driver also supports sales through upselling and cross-selling, assists walk-in customers, maintains product knowledge, and performs store upkeep, stocking, and inventory tasks. Other duties may be assigned. The position requires safe driving and navigation, effective customer communication, sales aptitude, familiarity with inventory systems and store equipment, and the ability to work varied days, evenings, and weekends as needed. The employee is predominantly walking or standing and may need to lift or move items weighing up to 50 pounds frequently and up to 100 pounds occasionally with assistance. Work is usually indoors, with occasional outdoor work and exposure to weather and other workplace hazards.
Requirements
- High school diploma or equivalent.
- Valid driver's license with an acceptable driving record.
- Safe driving and navigation ability.
- Ability to use a delivery board system.
- Friendly and persuasive communication skills.
- Ability to locate and stock parts, with safety knowledge and skills.
- Ability to operate inventory systems and store equipment.
- Sales aptitude and customer service orientation.
- Ability to identify customer needs and recommend solutions.
- Ability to speak and write English and communicate effectively with customers, peers, and leadership.
- Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Ability to use basic math accurately, including whole numbers, common fractions, and decimals.
- Ability to work an assortment of days, evenings, and weekends as needed.
- Confidence engaging customers and promoting products.
- Willingness to learn about new products and sales techniques.
Nice To Haves
- Spanish language skills.
- Automotive parts experience.
Responsibilities
- Pick, stage, and safely deliver parts to professional customers.
- Pick up returns and cores.
- Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
- Collect payments from credit accounts daily.
- Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights learned during deliveries.
- Assist in upselling and cross-selling products to increase average transaction value.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
- Perform general stocking, including truck stocking, back stock, and cycle counts.
- Maintain knowledge of product inventory and new arrivals to assist with sales.
- Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
