Store Driver

Advance Auto Parts•Georgetown, KY

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, while also handling returns and cores, collecting on credit accounts, and promoting sales and loyalty programs. The role builds relationships with MainStreet and National Pro customers and shares delivery-related insights with the CPP. It also supports sales through upselling and cross-selling, assists walk-in customers, maintains product knowledge, and performs store upkeep, stocking, and inventory tasks. The position requires a valid driver's license with an acceptable driving record, customer-focused communication, safe driving, and the ability to perform the physical and environmental demands described below. The driver is predominantly walking or standing and must be able to talk and hear; handle, feel, reach, climb or balance; and stoop, kneel, crouch, or crawl. The role frequently requires lifting or moving up to 50 pounds and occasionally up to 100 pounds with assistance. Work is usually indoors, with occasional outdoor tasks in varying weather and occasional exposure to mechanical parts, elevated or precarious places, chemicals, electrical shock risk, explosives, and vibration. Noise is usually moderate.

Requirements

  • Speak and write English and communicate effectively with customers, peers, and leadership; Spanish is a plus.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Work an assortment of days, evenings, and weekends as needed.
  • Engage customers confidently and promote products.
  • Be willing to learn about new products and sales techniques.
  • Have a high school diploma or equivalent.
  • Have a valid driver's license with an acceptable driving record.
  • Meet the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language ability is a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights gained while making deliveries.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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