Store Driver

Advance Auto Parts•Columbia, TN

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers; collects returns, cores, and payments on credit accounts; and promotes sales and loyalty programs during deliveries. The role builds relationships with professional customers and shares delivery insights with the CPP. It also supports store sales and operations by assisting customers, recommending products, stocking inventory, maintaining store cleanliness, and completing cycle counts and other assigned duties. The position requires safe driving, effective customer communication, product and inventory knowledge, and the ability to use delivery and inventory systems. Drivers must be available to work an assortment of days, evenings, and weekends as needed. The role involves frequent standing and walking, lifting and moving loads, and working mostly indoors with occasional outdoor work and exposure to various workplace hazards and weather conditions.

Requirements

  • Valid driver's license with an acceptable driving record.
  • High school diploma or equivalent.
  • Ability to drive safely and navigate effectively.
  • Ability to use a delivery board system, inventory systems, and store equipment.
  • Ability to locate and stock parts and follow safety practices.
  • Friendly, persuasive communication and customer-service skills; ability to build relationships with customers, peers, and leadership.
  • Sales aptitude, confidence promoting products, and ability to identify customer needs and recommend solutions.
  • Ability to speak and write English and communicate effectively.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
  • Willingness to learn about new products and sales techniques.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Ability to perform physical duties including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.
  • For applicants in Tennessee, a valid F endorsement on the driver's license is required.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language ability is a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly and monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments from credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and share delivery insights with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock inventory, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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