Store Driver

Advance Auto Parts•New Baltimore, MI

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers; picks up returns and cores; and distributes sales flyers while promoting current sales and loyalty programs. The role also includes collecting payments on credit accounts, building relationships with customers, and sharing customer insights with the CPP. The driver supports sales through upselling and cross-selling, assists walk-in customers, maintains store cleanliness and inventory, and performs other assigned duties. The position requires safe driving, effective customer communication, familiarity with inventory and delivery systems, and the ability to locate and stock parts. The employee is predominantly walking or standing and works usually indoors, with occasional outdoor work and exposure to various workplace conditions.

Requirements

  • Speak and write English and communicate effectively with customers, peers, and leadership.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including arithmetic with whole numbers, common fractions, and decimals.
  • Be able to work an assortment of days, evenings, and weekends as needed.
  • Have confidence engaging customers and promoting products.
  • Be willing to learn about new products and sales techniques.
  • Have a valid driver's license and an acceptable driving record.
  • Have a high school diploma or equivalent.

Nice To Haves

  • Spanish language ability.
  • Automotive parts experience is preferred.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers.
  • Provide the CPP with insights learned while making deliveries.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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