Store Driver

Advance Auto Parts•Mishawaka, IN

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, while providing customer service and supporting store operations. The role includes picking up returns and cores, collecting payments on credit accounts, and delivering sales flyers while promoting current sales and loyalty programs. Drivers build relationships with customers and share insights from deliveries with the CPP. They also help drive sales by recommending products and services, assisting walk-in customers, and maintaining knowledge of inventory and new arrivals. Store support duties include cleaning, stocking, truck stocking, back stock, and cycle counts.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to drive safely and navigate effectively.
  • Ability to use a delivery board system.
  • Friendly and persuasive communication skills and ability to build relationships with customers, peers, and leadership.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic arithmetic accurately, including work with whole numbers, common fractions, and decimals.
  • Ability to locate and stock parts, and knowledge of safety practices.
  • Ability to operate inventory systems and store equipment.
  • Sales aptitude, customer-service orientation, and ability to identify customer needs and recommend solutions.
  • Ability to speak and write English.
  • Ability to work a variety of days, evenings, and weekends as needed.
  • Confidence engaging customers and promoting products, and willingness to learn about new products and sales techniques.
  • Ability to meet the physical demands described, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language ability is a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and share delivery insights with the CPP.
  • Assist with upselling and cross-selling to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking and back stock, and perform cycle counts.
  • Maintain knowledge of product inventory and new arrivals.
  • Engage walk-in customers, understand their needs, and recommend appropriate parts or services.
  • Perform other duties as assigned.
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