Store Driver

Advance Auto Parts•Stevens Point, WI

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, picks up returns and cores, and supports store sales and operations. The role includes promoting current sales and loyalty programs, collecting on credit accounts, building relationships with customers, and sharing delivery-related insights with the CPP. The Store Driver also assists with upselling and cross-selling, maintains store cleanliness and stock, and helps walk-in customers identify suitable parts or services. Other duties may be assigned. The role requires safe driving, customer communication and service, knowledge of parts and inventory, and the ability to work an assortment of days, evenings, and weekends as needed. Automotive parts experience is preferred. A high school diploma or equivalent and a valid driver's license with an acceptable driving record are required.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to speak and write English and communicate effectively and build strong relationships with customers, peers, and leadership.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic arithmetic accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Safe driving and navigation ability.
  • Ability to use the delivery board system.
  • Friendly and persuasive communication skills.
  • Ability to locate and stock parts, with safety knowledge and skills.
  • Ability to operate inventory systems for back stock and store equipment.
  • Sales aptitude and customer service orientation.
  • Ability to identify customer needs and recommend solutions.
  • Confidence engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.

Nice To Haves

  • Spanish language skills.
  • Automotive parts experience.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers while promoting current sales and loyalty programs.
  • Collect on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and provide the CPP with insights learned while making deliveries.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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