Store Driver

Advance Auto Parts•Selbyville, DE

About The Position

The Store Driver safely delivers parts to professional customers, picks up returns and cores, and supports store operations and sales. The role includes promoting sales and loyalty programs, collecting on credit accounts, maintaining customer relationships, sharing delivery-related customer insights, and assisting with upselling and cross-selling. The driver also helps maintain store cleanliness, stocks merchandise, performs cycle counts, stays informed about inventory and new arrivals, and assists walk-in customers with parts or service recommendations. The position requires safe driving, customer communication, basic math and reading skills, and the ability to work varying days, evenings, and weekends as needed. A high school diploma or equivalent and a valid driver’s license with an acceptable driving record are required. Automotive parts experience is preferred.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license with an acceptable driving record.
  • Ability to drive safely and navigate routes.
  • Ability to use a delivery board system.
  • Ability to locate and stock parts, and knowledge of safety practices.
  • Ability to operate inventory systems and store equipment.
  • Sales aptitude and customer-service orientation, including the ability to identify customer needs and recommend solutions.
  • Ability to speak and write English, communicate effectively, and build strong relationships with customers, peers, and leadership.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Confidence engaging customers and promoting products.
  • Willingness to learn about new products and sales techniques.
  • Ability to meet the physical demands of the role, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language ability is a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Deliver weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect credit-account payments daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights learned during deliveries.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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