Store Driver

Advance Auto Parts•Little Rock, AR

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, picks up returns and cores, and supports customer relationships and sales during deliveries. The role includes distributing sales flyers, collecting payments from credit accounts, sharing customer insights with the CPP, and assisting with upselling and cross-selling. Store support responsibilities include maintaining cleanliness, stocking merchandise, completing cycle counts, keeping current on inventory and new products, and helping walk-in customers identify suitable parts or services. The position also involves other duties as assigned.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to drive safely and navigate routes.
  • Ability to use a delivery board system.
  • Ability to communicate effectively and build strong relationships with customers, peers, and leadership.
  • Ability to speak and write English.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Ability to locate and stock parts, with safety knowledge and skills.
  • Ability to operate inventory systems and store equipment.
  • Customer service orientation, sales aptitude, and confidence engaging customers and promoting products.
  • Ability to identify customer needs and recommend solutions.
  • Willingness to learn about new products and sales techniques.
  • Ability to meet the described physical demands, with or without reasonable accommodation, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience.
  • Spanish language skills.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments from credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers and provide the CPP with insights gained during deliveries.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Stock merchandise, including truck stocking and back stock, and complete cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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