Store Driver

Advance Auto Parts•Dearborn, MI

22d

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, collects returns and cores, and supports sales and customer service during delivery and in-store interactions. The role also includes collecting payments from credit accounts, distributing sales flyers, promoting sales and loyalty programs, and sharing customer insights with the CPP. Store support duties include maintaining cleanliness, stocking merchandise, conducting cycle counts, and staying informed about inventory and new arrivals. The position requires safe driving, effective communication, customer relationship-building, and the ability to assist customers with product recommendations. The employee predominantly walks or stands and works mostly indoors, with occasional outdoor work in varying weather. The role involves frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance. Reasonable accommodation may be available for the described essential functions.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
Speak and write English and communicate effectively with customers, peers, and leadership.
Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Use basic arithmetic accurately, including whole numbers, common fractions, and decimals.
Ability to work an assortment of days, evenings, and weekends as needed.
Safe driving and navigation ability.
Ability to use a delivery board system.
Ability to locate and stock parts and operate inventory systems and store equipment.
Knowledge of safety practices.
Friendly and persuasive communication, customer service orientation, and sales aptitude.
Ability to identify customer needs and recommend solutions.
Confidence engaging customers and promoting products, and willingness to learn about new products and sales techniques.
Ability to meet the described physical demands, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

Automotive parts experience is preferred.
Spanish language ability is a plus.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
Collect payments from credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers and share delivery-related insights with the CPP.
Assist with upselling and cross-selling products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Stock merchandise, including truck stocking and back stock, and perform cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.