Store Driver

Advance Auto Parts•Tifton, GA

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, while also supporting customer service and store operations. The role includes collecting returns, cores, and credit-account payments; distributing sales flyers; promoting sales and loyalty programs; and sharing customer insights with the CPP. Store Drivers assist with sales through upselling and cross-selling, engage walk-in customers to understand their needs, and recommend suitable parts or services. They also maintain store cleanliness, stock merchandise, perform cycle counts, and keep current on inventory and new arrivals. The position requires safe driving, effective communication, customer relationship skills, and the ability to work varied days, evenings, and weekends as needed. The role involves frequent standing or walking and lifting items up to 50 pounds, with occasional assisted lifting up to 100 pounds. Work is usually indoors, with occasional outdoor duties and exposure to varied weather and other workplace hazards.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Speak and write English and communicate effectively with customers, peers, and leadership.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Ability to safely drive and navigate, use a delivery board system, locate and stock parts, operate inventory systems and store equipment, and apply safety knowledge.
  • Friendly and persuasive communication, customer-service orientation, sales aptitude, and ability to identify customer needs and recommend solutions.
  • Confidence engaging customers and promoting products; willingness to learn about new products and sales techniques.
  • Meet the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional assisted lifting or moving of up to 100 pounds.

Nice To Haves

  • Spanish language skills.
  • Automotive parts experience.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
  • Collect payments from credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share delivery-related insights with the CPP.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers, understand their needs, and recommend appropriate parts or services.
  • Perform other duties as assigned.
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