Store Driver

Advance Stores Company•Saint Joseph, MO

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, collects returns and cores, distributes sales flyers, and collects payments on credit accounts. The role builds and maintains customer relationships, shares delivery insights with the CPP, and supports sales through upselling, cross-selling, and recommending suitable parts or services to walk-in customers. The position also supports store operations through cleaning, stocking, truck stocking, back-stock management, cycle counts, and maintaining knowledge of inventory and new arrivals. Other duties may be assigned. The role requires safe driving, effective customer communication, the ability to use delivery and inventory systems, and a customer-service and sales orientation. The employee must be able to work an assortment of days, evenings, and weekends as needed. Automotive parts experience is preferred. Applicants must have a valid driver's license with an acceptable driving record; applicants in Missouri must have a valid Class E driver's license. The job involves predominantly walking or standing and requires handling, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling. Employees frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds with assistance. Work is usually indoors, with occasional outdoor work in varied weather. The employee may also occasionally encounter moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical-shock risks, explosives, and vibration. Noise is usually moderate.

Requirements

  • Speak and write English and communicate effectively with customers, peers, and leadership; Spanish is a plus.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, fractions, and decimals.
  • Be able to work an assortment of days, evenings, and weekends as needed.
  • Be confident engaging customers and promoting products.
  • Be willing to learn about new products and sales techniques.
  • Have a valid driver's license with an acceptable driving record; applicants in Missouri must have a valid Class E driver's license.
  • Be able to perform the stated physical demands, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

  • Automotive parts experience is preferred.
  • Spanish language skills are a plus.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Distribute weekly and monthly sales flyers while promoting current sales and loyalty programs.
  • Collect payments on credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and share insights with the CPP from delivery interactions.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back-stock management, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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