Store Driver

Advance Auto Parts•Lakeland, FL

26d

About The Position

The Store Driver safely picks, stages, and delivers parts to professional customers, picks up returns and cores, and supports store sales and operations. The role promotes current sales and loyalty programs, collects on credit accounts, builds relationships with customers, and shares delivery insights with the CPP. It also assists with upselling and cross-selling, store cleanliness, stocking, cycle counts, and helping walk-in customers find appropriate parts or services. The employee may perform other duties as assigned.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
Speak and write English; communicate effectively and build strong relationships with customers, peers, and leadership.
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
Ability to work an assortment of days, evenings, and weekends as needed.
Safe driving and navigation ability.
Ability to use a delivery board system.
Friendly and persuasive communication skills.
Ability to locate and stock parts, with safety knowledge and skills.
Ability to operate inventory systems and store equipment.
Sales aptitude and customer service orientation; ability to identify customer needs and recommend solutions.
Confidence engaging customers and promoting products.
Willingness to learn about new products and sales techniques.
Ability to meet the physical demands described, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 100 pounds with assistance.

Nice To Haves

Spanish language skills.
Automotive parts experience is preferred.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
Collect on credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers and provide the CPP with insights learned while making deliveries.
Assist in upselling and cross-selling products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Perform general stocking, including truck stocking, back stock, and cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.