Store Driver

Advance Auto Parts•Kentwood, MI

21d

About The Position

The Store Driver picks, stages, and safely delivers parts to professional customers, collects returns and cores, and supports customer relationships and sales. The role also includes collecting payments on credit accounts, sharing sales flyers and promoting loyalty programs, helping customers identify appropriate products or services, and assisting with store operations such as stocking, cycle counts, and maintaining cleanliness. The driver must communicate effectively with customers and coworkers, follow safety procedures, and be able to work varied days, evenings, and weekends as needed.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
Ability to drive safely and navigate delivery routes.
Ability to use a delivery board system, inventory systems, and store equipment.
Ability to locate and stock parts and knowledge of safety practices.
Effective, friendly, and persuasive communication skills; ability to build strong customer, peer, and leadership relationships.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
Ability to speak and write English.
Ability to work an assortment of days, evenings, and weekends as needed.
Ability and confidence to engage customers, promote products, and identify customer needs and recommend solutions.
Willingness to learn about new products and sales techniques.
Ability to meet the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.

Nice To Haves

Spanish language skills.
Automotive parts experience.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Distribute weekly or monthly sales flyers and promote current sales and loyalty programs.
Collect payments on credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers and share delivery-related insights with the CPP.
Assist with upselling and cross-selling to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, displays, dusting, and the parking lot.
Stock inventory, including truck stocking and back stock, and perform cycle counts.
Maintain knowledge of inventory and new arrivals to support sales.
Engage walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.