Store Driver

Advance Auto Parts•Paragould, AR

19d

About The Position

The Store Driver safely picks, stages, and delivers parts to professional customers, picks up returns and cores, and distributes sales flyers while promoting current sales and loyalty programs. The role also includes collecting on credit accounts, maintaining customer relationships, sharing delivery insights with the CPP, and helping increase sales through upselling and cross-selling. The employee supports store operations by maintaining cleanliness, stocking and counting inventory, learning about products and new arrivals, and helping walk-in customers identify appropriate parts or services. The position requires safe driving, effective customer communication, basic math and document-reading skills, and the ability to work a mix of days, evenings, and weekends as needed.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
Ability to drive safely and navigate routes.
Ability to use a delivery board system.
Effective, friendly, and persuasive communication skills and the ability to build relationships with customers, peers, and leadership.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
Ability to locate and stock parts and use inventory systems and store equipment.
Knowledge of safety practices.
Sales aptitude, customer-service orientation, and ability to identify customer needs and recommend solutions.
Ability to engage customers and promote products, and willingness to learn about new products and sales techniques.
Ability to work an assortment of days, evenings, and weekends as needed.
Ability to speak and write English.

Nice To Haves

Spanish language skills.
Automotive parts experience.

Responsibilities

Pick, stage, and safely deliver parts to professional customers.
Pick up returns and cores.
Drop off weekly and monthly sales flyers while promoting current sales and loyalty programs.
Collect on credit accounts daily.
Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights learned during deliveries.
Assist in upselling and cross-selling products to increase average transaction value.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Perform general stocking, including truck stocking, back stock, and cycle counts.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
Perform other duties as assigned.