Store Driver

Advance Auto Parts•Manchester, NH

About The Position

The Store Driver safely delivers parts to professional customers, picks up returns and cores, and supports store sales and operations. The role includes promoting current sales and loyalty programs, collecting credit accounts, building relationships with customers, sharing delivery insights with the CPP, and assisting with upselling and cross-selling. The Store Driver also maintains store cleanliness, stocks merchandise, performs cycle counts, stays informed about inventory and new arrivals, and assists walk-in customers with product or service recommendations. Other duties may be assigned.

Requirements

  • Speak and write English; communicate effectively and build strong relationships with customers, peers, and leadership.
  • Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Work an assortment of days, evenings, and weekends as needed.
  • Engage customers confidently and promote products.
  • Be willing to learn about new products and sales techniques.
  • Hold a valid driver's license with an acceptable driving record.
  • Meet the physical demands of the job, with or without reasonable accommodation, including walking or standing predominantly; talking and hearing; handling or feeling with hands and fingers; reaching; climbing or balancing; stooping, kneeling, crouching, or crawling; and frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds with assistance.

Nice To Haves

  • Spanish language skills.
  • Automotive parts experience is preferred.

Responsibilities

  • Pick, stage, and safely deliver parts to professional customers.
  • Pick up returns and cores.
  • Drop off weekly or monthly sales flyers while promoting current sales and loyalty programs.
  • Collect credit accounts daily.
  • Build and maintain relationships with MainStreet and National Pro customers, and provide the CPP with insights learned during deliveries.
  • Assist in upselling and cross-selling products to increase average transaction value.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking, back stock, and cycle counts.
  • Maintain knowledge of product inventory and new arrivals to assist with sales.
  • Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
  • Perform other duties as assigned.
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