Store Driver
About The Position
The Store Driver picks, stages, and safely delivers parts to professional customers, and picks up returns and cores. The role also supports store operations through sales promotion, account collections, stocking, inventory work, store cleanliness, and customer service. Drivers build relationships with MainStreet and National Pro customers and share delivery-related insights with the CPP. They engage walk-in customers, identify needs, recommend products or services, and assist with upselling and cross-selling. The position requires safe driving and navigation, effective communication, customer service and sales skills, and the ability to use delivery, inventory, and store equipment systems. The employee will predominantly walk or stand and may work inside or occasionally outside in varying weather conditions. Physical duties include handling and moving parts, with lifting up to 50 pounds frequently and up to 100 pounds occasionally with assistance. Reasonable accommodations may be made to enable employees to perform essential functions.
Requirements
- High school diploma or equivalent.
- Valid driver's license with an acceptable driving record.
- Safe driving and navigation ability.
- Ability to use a delivery board system.
- Ability to locate and stock parts, and knowledge of safety practices.
- Ability to operate inventory systems for back stock and store equipment.
- Friendly and persuasive communication, sales aptitude, and customer service orientation.
- Ability to identify customer needs and recommend solutions.
- Ability to speak and write English, communicate effectively, and build strong relationships with customers, peers, and leadership.
- Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Ability to perform basic arithmetic accurately using whole numbers, common fractions, and decimals.
- Ability to work an assortment of days, evenings, and weekends as needed.
- Confidence engaging customers and promoting products.
- Willingness to learn about new products and sales techniques.
- Ability to meet the physical demands of the job, with or without reasonable accommodation, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds with assistance.
Nice To Haves
- Automotive parts experience is preferred.
- Spanish language skills are a plus.
Responsibilities
- Pick, stage, and safely deliver parts to professional customers.
- Pick up returns and cores.
- Drop off weekly or monthly sales flyers and promote current sales and loyalty programs.
- Collect credit accounts daily.
- Build and maintain relationships with MainStreet and National Pro customers, and share insights from deliveries with the CPP.
- Assist in upselling and cross-selling products to increase average transaction value.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
- Perform general stocking, including truck stocking, back stock, and cycle counts.
- Maintain knowledge of product inventory and new arrivals to assist with sales.
- Engage walk-in customers to understand their needs and recommend appropriate parts or services.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
