Store Director #300 - Orlando, FL

Academy•Orlando, FL

2d•Onsite

About The Position

The Store Director leads the overall success of the store by driving exceptional customer experiences, strong financial performance, and a culture of teamwork and accountability. The role sets the store’s vision, turns company priorities into clear goals, and creates an environment where team members can perform at their best. The Store Director balances daily operations with long-term strategy and oversees merchandising, inventory control, loss prevention, expense management, and talent development. The position analyzes performance trends and customer insights to identify opportunities to grow sales, improve efficiency, and strengthen execution across departments. It also represents the store in the community, building relationships that support store traffic, brand loyalty, and sustained growth. The Store Director guides department and assistant store leaders, partners with regional leaders and cross-functional teams, and periodically travels to support operations at other stores as needed. This is a full-time position averaging 45–50 hours per week during peak times, with varying schedules that may include evenings, weekends, and holidays based on business needs. The role requires extended periods on one’s feet and moving throughout the store, as well as physical tasks including walking, bending, reaching, pulling, carrying, lifting items up to 50 pounds, repetitive merchandise tasks, and using ladders or step stools.

Requirements

Bachelor’s degree in a relevant field or an equivalent combination of education and related experience.
10 years of retail experience, including 7 years of progressive leadership responsibility.
Demonstrated success leading retail teams, including salaried leaders and teams of 40–80 people.
Strong customer service mindset focused on exceptional in-store experiences.
Demonstrated ability to drive sales, profitability, and operational execution.
Experience managing store operations, including merchandising, inventory, and loss prevention.
Financial acumen and experience with budgeting, payroll, and expense control.
Ability to communicate, interpret, and execute company policies and initiatives effectively.
Willingness to travel periodically to support operations in other stores as needed.
Ability to audit firearm sales in compliance with federal and state requirements, including ATF Form 4473 completion.
Ability to complete and maintain required Firearms Sales and Power Industrial Truck certifications.
Ability to maintain a Federal Firearms License (FFL) for the store.
Flexibility to work varying schedules, including evenings, weekends, and holidays, based on business needs.
Ability to remain on one’s feet and move throughout the store for extended periods during scheduled shifts.
Ability to perform physical tasks including walking, bending, reaching, pulling, carrying, and lifting items up to 50 pounds.
Capacity to complete repetitive tasks, including scanning, stocking, and folding merchandise.
Comfort using ladders or step stools to access merchandise as needed.
Ability to thrive in a fast-paced retail environment and adapt to shifting priorities.
Acceptable level of hearing and vision to perform job duties.
Ability to adhere to company policies and professional standards.
Team-first attitude and willingness to assist wherever needed.

Nice To Haves

Love for sports and the outdoors.

Responsibilities

Lead the overall success of the store, including customer experience, financial performance, teamwork, and accountability.
Set the store’s vision and translate company priorities into clear goals.
Oversee store operations, including merchandising, inventory control, loss prevention, expense management, and talent development.
Analyze performance trends and customer insights to identify opportunities to grow sales, improve efficiency, and strengthen execution across departments.
Build community relationships that support store traffic, brand loyalty, and sustained growth.
Guide, coach, and provide clear direction to department and assistant store leaders; create alignment across departments.
Partner with regional leaders and cross-functional teams to share insights, execute initiatives, and maintain company standards.
Travel periodically to support operations in other stores as needed.
Audit firearm sales for compliance with federal and state requirements, including completion of ATF Form 4473.
Complete and maintain required Firearms Sales and Power Industrial Truck certifications.
Maintain the store’s Federal Firearms License (FFL).
Step in wherever needed while keeping core duties a priority.